Frequently Asked Questions
Strategy and Understanding
What makes you different from other video agencies?
We combine creative direction with real business thinking. We work in complex industries like fintech, SaaS and Web3 where clarity and accuracy are essential. Our communication is fast, honest and transparent. We deliver quickly while protecting quality. We act like partners who share your goals, not vendors who follow a script. Our purpose is simple: create stories that move your business forward and build long term trust.
How do I know your team will understand our brand and industry?
We begin every project with a strategy session where we dive into your product, audience and goals. Our clients include Ripple, BMW, New Balance, Paribu, Qubic and global fintech and SaaS companies. Before production begins, you receive clear creative direction, a script or outline and full alignment on tone and message.
What if we do not have a clear script or idea yet?
That is the part we enjoy most. You bring the goal and we shape the concept, write the script and build the storyboard. We guide you through the creative process so your message becomes clear and your story lands with confidence.
What if our brand messaging is not fully developed?
Many clients come to us without polished messaging. We help refine your value proposition, structure your narrative and clarify the core ideas before production. The clarity document and script often become the foundation for wider marketing and investor materials.
Results and Performance
What results can we realistically expect from the video?
We design every video around a measurable goal. Brand awareness, fundraising, sales enablement, product education or event visibility. We reverse engineer the story from that goal. Clients often see higher engagement, better understanding and faster decisions because we focus on clarity and trust, not only visuals.
How long does the process take?
Most projects take from two to five weeks from kickoff to final delivery. Complexity and number of deliverables influence the timeline. We regularly work with fixed event dates and product launches, and we plan the schedule around your deadline.
Can you help us with a long term video strategy, not just one video?
Yes. We can create a roadmap for fundraising, product updates, hiring, events or campaigns. Every piece supports the next so you do not start from zero each time.
Can you help with distribution or placement?
We are not a media buying agency, but we guide you on formats, versions and best practices. We help you adapt the content for websites, socials, presentations and paid channels so the video has the greatest impact.
Collaboration and Communication
We have worked with agencies before and got slow communication. How are you different?
Clear communication is one of our strongest qualities. You work with a dedicated project lead and direct access to our internal team. We reply quickly, update proactively and keep every step transparent so you always know what is happening.
We already have an internal marketing team. How do you work with them?
We integrate easily with in house teams. We align with your brand guidelines, content calendar and review process. You can treat us as your external creative arm that supports strategy, scripting and production.
How involved do we need to be in the process?
Your involvement is focused and simple. You review strategy, script and key milestones while we handle the heavy lifting. We respect your time and keep the workflow structured and predictable.
Logistics and Practical Questions
Your work looks premium. Are you flexible with budget?
We work with clients from early stage startups to global brands. Budget depends on concept, production complexity and number of deliverables. If you share your range, we suggest the most effective approach without lowering quality.
What if we do not like the first version?
Revisions are part of the process. We refine the cut until the story, tone and visuals align with your expectations. We treat every project as a partnership and stay with you until it feels right.
Do we own all rights to the final video?
Yes. Once the project is completed and paid for, the final deliverables are fully yours. You can use them anywhere: website, socials, ads, events and investor materials.
Can you handle fully remote production?
Yes. We work globally with both on site crews and remote workflows. We can direct local teams in your region or create mixed media content entirely remotely.
Can you produce shorter formats like social clips?
Yes. We deliver cut downs for socials, paid ads, community updates, partner announcements, investor materials and product tutorials. If you need ongoing content, we can plan this as part of the scope.
Can you work with tight deadlines or event schedules?
Yes. We regularly film at conferences like Token2049, DevConnect and fintech events. Our workflow is designed for fast turnaround without losing quality.
Scope and Capabilities
Do you offer creative ideas or only execution?
We are a full creative partner. We help shape the concept, write the script, build the narrative and then execute production. You do not need to arrive with a complete idea.
Do you work only with tech and Web3 companies?
No. We are most experienced in innovation led industries, but we work with automotive, lifestyle and global consumer brands. What matters most is your commitment to clarity, story and long term trust with your audience.
Can you create multilingual or region specific versions?
Yes. We can adapt the content for different markets and languages, including subtitles, alternative narration and regional cut downs.